Our Services
Product Development
Structured Flexibility
Creating Products on time, at the right Quality, and to budget.
A comprehensive suite of product development services tailored to drive innovation and efficiency. Our expertise spans from establishing collaborative frameworks and defining future product visions, to advising on how the business can best structure itself to meet its future ambitions, and providing interim leadership during critical phases. With a focus on customer satisfaction, market positioning, and long-term resource planning, we are dedicated to guiding businesses through the entire product development journey.
Quality Management
Guardians of Excellence
Building Continuous Improvement loops into Business Culture.
‘Total Quality Management’ is the foundation for Customer Quality, Product Quality and Supplier Quality; with each holding respective responsibility. We focus on reducing waste-related costs and building mechanisms that filter Customer/Market feedback into future Product cycles & strategic decisions.
Service and Repair
An Inevitable Problem. An easy solution.
A significant threat to modern companies with a Hardware product, and a fantastic opportunity.
The word is ‘sustainable’: and Global ‘Right to repaiur’ legislation is driving towards it. Leading this on behalf of organisations in the past, what appears complex and difficult can be resolved quickly and simply with the right infastructure. We will ensure your company meets the legal minimums for any market of operation, and build an onward strategy that marries with Brand vision and customer expectations.
Manufacturing Expertise
Continuous Innovation in Supply Chain
15 years experience managing manufacturing partners across a range of disciplines and production processes.
Finding and collaborating well with strong manufacturing partners is critical to the success of any hardware product. From sourcing, through bring-up and into a sustained production; we have all the tools necessary to ensure your company has the right partners, and can get the absolute best from them.
Extended Network
A Wealth of Extended Capability
“It’s not who you are that holds you back, it's who you think you’re not” - Jean Michel Basqiat
With a fortuitous understanding of our own capability, we understand the gap that could leave to fully support our clients needs. We work with a number of partners to cover these topics, from Compliance specialism through to Marketing agencies and Venture Capitalists, we are confident in our ability to support any need through our existing network.
Or, a more simple solution
The business ‘scan’ provides a comprehensive overview of where to focus attention for the greatest benefit
Focussed on Tools, Processes and People we evaluate performance and identify opportunities.
Through a series of interviews and reviews we will assess the fundamental requirements for a business to operate a successful hardware division. This is then compared and contrasted to the brand and longer-term strategy of the business, in order to provide an objective and prioritised list of recommendations.
Benefits
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Control and de-risk Hardware Investment.
Put your cash in the right place. Focussed and decisive product development and industrialisation
Reduced Cost of Quality.
For inefficient Hardware organisations this can represent 15%+ of Revenue
Lean Methodology, pragmatic application.
Lightweight-build for what your business needs, not more.
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Products that represent.
What does your brand stand for & how is this reflected by hardware?
VOC at the forefront.
Turning Customer Opinion into future Development goals
Collaborative Product Journeys
Infrastructure that secures a ‘perfect’ launch through Sales and Marketing channels
Sustainability in practice.
Always doing ‘the best we can’ in the context of the wider business scope and needs.
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Validation and Verification.
Knowing your product is ‘right’ before it hits the market
Compliance and certifications
Costly mistakes, avoided by rugged interrogation of target markets and implementation of key frameworks i.e. ISO 9001.
Repair and Warranty
Sustainable, but also ‘mandatory’ requirements to maintain market access.
CI (Continuous Improvement)
Never satisfied, never sitting still. Always looking for opportunities to improve.
Lessons Learned.
Structuring how we capture mistakes of the past, to avoid them in the future
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Lean Development
Rapid iteration to get to the MVP in the shortest possible timeframe
Structured flexibility & creativity
Both are critical to the success of a project, both can also be the death of a project.
Gateway based framework
Automotive-derived methodology, tailored to your business. Ensures strong risk management, collaboration and on-time delivery.